Support

CardShipper Support

Need help with setup, billing, account access, EasyPost connection, or a shipping workflow? Contact CardShipper support and include the email address on your CardShipper account.

Contact

Email support@cardshipper.app for product support, account access questions, billing help, setup guidance, or privacy requests.

Helpful Details

When contacting support, include the issue you are seeing and the workflow you were using, such as account signup, Chrome extension install, EasyPost key setup, rate preview, label purchase, batch orders, billing, or account deletion.

Common Resources

  • Setup guide for creating an account, subscribing, installing the extension, and adding EasyPost.
  • Install guide for loading the Chrome extension.
  • Account page for login, signup, checkout, and account deletion.
  • Privacy policy for data use, providers, and account data requests.
  • Terms of service for subscription and product terms.